Cookie Policy
The data controller for data collected on the website gpz-opskrba.hr is Gradska plinara Zagreb - Opskrba d.o.o. for gas supply, headquartered in the Republic of Croatia, Radnička cesta 1, 10000 Zagreb, OIB: 74364571096 (hereinafter: Gradska plinara Zagreb - Opskrba).
Cookies are text files placed on the user’s computer by a server. With cookies, the website remembers your actions and preferred settings (such as login, language, font size, and other display preferences) over a longer period, so you don’t have to re-enter them every time you return to the website or browse its various pages. Cookies are also placed to collect standard information about visitor behavior. This information is then used to monitor visitor usage of the website and to create statistical reports about website activity.
Cookies can be categorized based on duration, source, or function.
By duration, cookies can be divided into persistent cookies that remain stored even after the browser is closed, remembering data such as login, language, and settings and can last days, months, or years; and temporary cookies, also known as session cookies, which are deleted after closing the browser and serve to store temporary data.
By source, cookies can be divided into first-party cookies set by the website the user is directly visiting and third-party cookies set by other services present on the website, most often for tracking users or providing additional functionalities.
By function, the cookies we use on this website are divided into: Necessary, Functional, Analytical, and Marketing.
Necessary cookies are required for the proper functioning of website features and for ensuring security during its use. According to applicable regulations, your consent is not required for the use of such cookies. You can set your browser to block these cookies or alert you about them, but in that case, some parts of this website will not function properly.
Functional cookies - allow the website to provide enhanced functionality and personalization, e.g., remembering the language in which the site content is displayed.
Statistical cookies - allow the collection of data in aggregated form without identifying the individual user. They are used to track user behavior on the website for market research and analytics. These insights help improve content and develop better features that enhance user experience.
Marketing cookies - allow the collection of information about user habits and behavior on the website to display relevant ads aligned with their interests. They can also be used to measure the effectiveness of a campaign.
By using this website, you consent to the use of cookies. You can block or delete cookies through your browser settings, but in that case, some functionalities may not be available or may be limited.
Cookies used on this website
A list of cookie names, their duration, and related information can be found in the cookie banner window under 'Consent Settings' labeled accordingly on the website 
Which cookies are used by Google LLC and its affiliated companies?
This website also uses certain Google services through which, via cookies, Google LLC collects certain personal data (hereinafter: Google).
When referring to Google services, this includes:
- Google applications, websites, and devices such as Search, YouTube, and Google Home,
- platforms such as the Chrome browser and the Android operating system,
- products integrated into third-party applications and websites such as Ads, Analytics, and embedded Google Maps.
Use of cookies for 'Analytics'
Google Analytics is an analytics tool that helps website owners understand how visitors use their site features and applications. It can use a set of cookies to collect information and report website usage statistics without identifying individual users to Google. The primary Google Analytics cookie is '_ga'.
In addition to reporting website usage statistics, Google Analytics may be used, together with some of the above-mentioned advertising cookies, to show more relevant ads on Google products (such as Google Search) and across the web, as well as to measure interactions with displayed ads.
Learn more at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=en.
Export and delete data collected via cookies through Google services
At any time, you can export a copy of your data or delete it from your Google account. If desired, you can export a copy of your Google account content for backup or use with a non-Google service.
To delete your data, you can: Delete content from specific Google services. Search for and then delete specific items from your account via the My Activity page. Delete specific Google products, including associated data. Delete your entire Google account.
If you need additional help with your Google account, please contact your administrator.
Gradska plinara Zagreb - Opskrba cannot influence how you use and set up your Google account and web browser.
If you have further questions or concerns, you can contact Google and its privacy office, or the Personal Data Protection Agency in the Republic of Croatia.
How can you control cookies?
You can control cookies at any time, meaning you can choose a different category of cookies on each visit to this website or delete them altogether.
As the data controller, we have enabled this for you via the pop-up window.
You can change your preferences at any time via the settings of your browser.
Please note that necessary cookies cannot be controlled through the cookie banner because the website cannot function properly without them, especially not at the level all our users (data subjects) expect.
You can delete all cookies already stored on your computer, and most browser settings allow you to block cookie storage. If you block cookies, you may need to manually adjust some desired settings each time you visit the website, and certain services and functionalities may not be available.
Additional information on disabling cookies
There are currently several websites for disabling cookie storage for different services.
You can find more information at the following web addresses:
https://allaboutcookies.org/
https://www.youronlinechoices.com/hr/
https://optout.aboutads.info/?lang=EN&c=2
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
https://www.oracle.com/legal/privacy/addthis-privacy-policy.html
Additionally, the following websites can be very helpful:
European Interactive Digital Advertising Alliance (EU)
I
nternet Advertising Bureau (US)
Internet Advertising Bureau (EU)
Google Chrome
Microsoft Edge
Mozilla Firefox
Safari
Opera
Other questions
If you wish to contact us regarding this Policy or how the website uses your data, please use the following contact information:
Gradska plinara Zagreb - Opskrba d.o.o. Radnička cesta 1, 10000 Zagreb
Data Protection Officer: email: GPZO.zastitaosobnihpodataka@gpz-opskrba.hr phone: 01/6437-425
Regulation and control of cookies
With each visit to our website, you can choose to regulate and control cookies and at any time delete and/or modify them.
Gradska plinara Zagreb - Opskrba reserves the right to amend this Policy at any time.
In case of changes to the cookies mentioned in this Policy or the introduction of new ones, Gradska plinara Zagreb - Opskrba will amend this Policy and request new consent from the data subjects if necessary.
Publication and update date: 21 July 2025
